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CW 1004 Family Centered Services

This training is an overview of policy and best practice in Family Centered Service casework.  At the end of this one-day training participants will be able to:

  1. Assess and identify family situations appropriate for FCS and family situations that represent poor prognosis for positive safety outcomes.
    • Identify and assess behavioral, emotional, and cognitive protective capacities of the caregiver(s)
    • Utilize poor prognosis indicators
    • Explain FCS to families to help the family identify if FCS will work for them
    • Engage, assess and identify family supports willing and able to help the family
    • Discuss considerations for families affected by substance use/or domestic violence
  2. Engage a family throughout the processes and life of an FCS case
    • Assist the family through the transfer from CPS to FCS
    • Assess initial and ongoing needs of the family
    • Meet families where they are and assist families to develop goals and find resources to sustain their family
    • Measure progress towards reducing safety threats
    • Develop aftercare plans to reduce repeat maltreatment


By the end of this course, learning professionals will be able to:

  • Describe circumstances under which an FCS case is an appropriate intervention.
  • Describe circumstances under which an FCS case is not an appropriate intervention.
  • Describe policy for Out of Home Safety Plan authorizations extending past 60 days/90 days.
  • Explain the purpose and processes of FCS
  • Transfer a case from CPS to FCS
  • Implement safety plan action steps to immediately control for the identified safety threat(s) and assess ongoing ability of the safety plan and monitors to ensure safety.
  • Implement ongoing safety assessment through utilization of the six key questions during weekly/bi-weekly worker contacts with the parent and child.
  • Engage with the family to identify the family’s needs for ISP development.
  • Be prepared to participate in FCS monthly case conferences with the supervisor to discuss effectiveness of the safety plan; progress/regress of the PRFC(s) toward behavior changes/ISP steps/enhanced protective capacities; service provider feedback; and ongoing case planning.
  • Identify points in an FCS case to complete a CSM, Initial Meeting, and Family Meeting.
  • Identify points in an FCS case to complete an ongoing AOCS.
  • Implement steps needed to be taken for an FCS case to close.
  • Develop FCS after-care plans with the family outlining behaviors/conditions that warranted an FCS case; behavior changes and enhanced protective capacities now warranting a safe determination and case closure; and resources for the family.

Intended Audience

This training is mandatory for new specialists who have completed Core Training. Specialists are enrolled in this training by the CW Training Coordinators.