Purpose: To learn to communicate clear, measurable agency expectations to specialists to facilitate learning by collaborating with Program Staff to maintain up to date practice based on family-centered, strength-based practice; To understand the critical role of the supervisor in creating and sustaining a unit work environment that promotes the highest quality services to children and families.
Day 1 – Out of Home Care and KIDS Organization (KIDS Staff)
As a result of this training, supervisors will be able to utilize reports generated by EXCEL, WebFOCUS dashboard, and staff workload reports to manage their unit.
- Supervisors will be able to demonstrate basic EXCEL competencies when viewing a report including but not limited to filtering for their unit, filtering for dates
- Supervisors will be able to navigate to the WebFOCUS dashboard and able to locate a program specific report they would like to explore and use in program specific management.
- Supervisors will be able to pull Staff workload reports, view staff workloads and demonstrate an initial level of competency on the need to balance workloads amongst their group.
Day 2 — Program Specific Training (State Office Program Staff)
Child Protective Services
As a result of this training, supervisors will learn about Child Protective Services reports, how a 10 day staffing impacts maltreatment in care, and the importance of thorough case staffing.
- Supervisors will interpret relevant Child Protective Services reports to help guide the management of staff workloads.
- Supervisors will understand the importance and goal of a 10 day staffing and how it impacts maltreatment in care.
- Supervisors will utilize thorough case staffing including identifying protective capacities to effectively guide decisions related to safety.
As a result of this training, participants will be able to pull relevant Permanency Planning reports to help manage their units, understand the expectations of a Permanency Planning supervisor and transition from casework to management, be able to effectively assess safety and protective capacity through consultation with their staff, and understand the importance of permanency and well-being.
- Identify reports relevant to Permanency Planning (PP) and pull, review and interpret data in the reports to help guide supervision and effectively manage units.
- Understand the expectations of a PP supervisor in relation to Federal and State laws, DHS policy, and the Practice Model and how they can be applied to enhance practice within your unit to improve outcomes for families.
- Explain how to assess safety and protective capacities of families through a thorough case consultation and other tools to improve safety decisions.
- Develop strategies for assisting child welfare staff in prioritizing and ensuring practices that impact state and federal outcomes such as developing behaviorally based Individualized Service Plans, managing visitation, and using kinship placements, placing siblings together, and distinguishing between well-being and safety.
Day 3 & 4 — Clinical Supervision (Presented by Anita Barbee)
Purpose: To learn to plan a supervisory session which provides an appropriate level of support and direction to help staff achieve a desired outcome; To learn strategies to create and sustain a work environment that encourages continuous self-assessment, quality improvement, and ongoing development; To help specialists plan, organize and evaluate the effectiveness of their services toward desired outcomes; To learn to model and promote integration of fundamental child welfare values and principles with specialists, and how to help specialists perform activities and choose services consistent with these principles.
As a result of this training, participants will be able to describe the role of clinical supervision, how to conduct a case consultation.
- Understand the value of case consultation.
- Learn about the indirect trauma-sensitive supervision model and integrate those skills for managing one’s own and the family’s trauma into case consultations.
- Learn how to conduct a case consultation using the case consultation tool so as to manager cases, review case updates and staff cases using a more reflective approach and to support the Child Welfare practice model.